Business Sample Letter
change of settlement policy
15 July 2020
Dear Mr. Kenny Chan,
I am sure you dislike being told "That's our policy" when you question a
decision? So do we. But inevitably, we do have policies because they serve
as a target to ensure that we perform consistently each time when you
patronize us. In fact, our policies are to help us provide quality service
to our customers. So, they are not as rigid or unreasonable as you might
Time changes. So do our policies change. In fact, we have to review our
policies from time to time in light of the changing business circumstances.
As a result of our recent review of our financial situation, we regret to
tell you that your credit limit and credit period are changed to HK$300,000
and 1 month respectively, effective on 1 August 2020.
Please call our Mr. H. Y Cheung if you have any questions or comments.