Business Sample Letter
Ask an old customer
why he no longer patronizes us
5 July 2020
Dear Mr. Kenny Chan,
Did we do something wrong? We have not heard from you for five months.
You have long been one of our most valued customers and we have all along
been committed to serving you well. If we have not satisfied you, please let
me know what we could have done better.
We all miss you. So would you please tell me what can we do to regain your
business? I look forward to your call or letter.