Business Sample Letter
Apology for a
5 July 2020
Dear Mr. Kenny Chan,
We are committed to quality service. When we don't meet that goal, we take
it very seriously.
We apologize for any inconvenience caused by the substandard service. You
are assured that we will take all the necessary steps to correct our mistake
and to avoid that happen again. We will write to you again when all the
necessary correction work has been done.
Thank you for your patience and understanding. If you have comments on our
service, please feel free to phone me at 2345 3456.