Raymond Yeung Tax Consultant * former IRD Assessor

飛鴻稅務顧問 * 前稅務局評稅主任楊輝洪

恆生銀行 Hang Seng Bank Account  385 599279 883

yeungfhr@yahoo.com.hk * Tel/WhatsApp 94735846  

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The IRD's performance pledge


The IRD's performance pledge sets out the standard processing time of tax cases. If your case falls below the standards, you are entitled to an explanation from the Inland Revenue Department. If you are dissatisfied with their explanation, you can phone their Complaints Officer at 2594 5000. Below is a summary of performance standards pledged by the Revenue.   


Standard Response Time

Reply to written Enquiries


• Simple matters

10 working days

• Technical matters

21 working days



Processing of objections or allowances claims


•Acknowledgement of receipt

21 working days

•Notify taxpayers of  the Revenue's decision

4 months



Processing of tax hold-over claim

14 working days



Tax Audit and Investigation


•Completion of audit / investigation

2 years



Completion of Estate Duty investigation


• Exempt cases

6 weeks

• Dutiable complicated cases

2 years


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